Increase Up & Cross-Sell Revenue
Help branch and field teams uncover additional revenue opportunities by applying proven up/cross sell techniques and better product knowledge.
Reduce Risk through Instant Dissemination of Critical Knowledge
Automatically send and track bite-sized information on the latest product, process and regulatory knowledge. Maintain announcements and time-sensitive information in a single place, easily accessible from the mobile device.
Improve Customer Satisfaction and NPS
When your staff have the right answers due to better knowledge retention, customer interactions go better and net promoter scores go up.
Improve First-Contact Resolution Time
Improving process and product knowledge improves first-contact resolution time and increases customer satisfaction.
Digitize your Sales Contests for Higher RoI
Drive real-time sales contests with points, badges, challenges and leaderboards to track and improve sales productivity for credit cards, bancassurance, loans and other products
Continuously Motivate and Engage with Branch and Field Teams
Celebrate wins, share success stories, recognize achievements from a single platform
Managers Track Performance and Knowledge Easily
Managers can track and coach individual reps on knowledge and performance easily and quickly through the SmartWinnr mobile app.
Easy Access Anytime/Anywhere
Mobile-first Approach for in-Branch and on-field Staff to access important information as and when needed.