Consider this scenario:
You are about to enter the second quarter (Q2) in the year and you have big plans for this quarter. You are going to launch some new products which are going to give you a huge
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“Customer service is a hard job and anyone who says differently has never done it.”
Having said that: Do you ever motivate your customer service reps to give their best at their job?
This should not b
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Here is a story of every customer service manager:
Taylor is a new customer service manager. One of his projects is to overhaul the team’s current training program. He asks the customer service repres
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Being a caregiver at senior living is no easy task. Apart from ensuring that all the needs of the seniors are met, you also need to make sure that they stay physically, mentally and emotionally fit an
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30-60-90-days-gamified-sales-training-plan Ask yourself, is your new hire training everything it needs to be to prepare your employees for today’s business challenges? If you have a feeling that your
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You might have some extremely fascinating and highly engaging contest ideas that you want to implement for your team. But, a contest feels incomplete without a creative and relatable contest name. Bec
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The day-to-day activities of an insurance sales agent are not easy. It involves constant hustling, networking, and, rejection before a sale is made. Also, it’s a pretty time-consuming process in the i
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Selling credit cards is a tough job. It involves a lot of cold calling and rejections. So, it is important to ensure that regardless of this tough process, your reps keep trying enthusiastically to wi
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Medical devices and Pharmaceutical sellers today are more driven than ever to close sales with aggressive outreach efforts and repeated contact with the customer. They face several challenges like eve
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Retail banks are all-time busy places. Bank employees deal with a huge number of customers every day who seek various financial services from them like savings and checking accounts, mortgages, person
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The retail market is highly competitive. To survive this competition, you need to have motivated staff who can keep your business running profitably week after week, year after year. So, as a retail s
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